A complete technology solution for your operations, drivers, and riders.
Simplify your business with cutting-edge software that seamlessly connects your riders, dispatch, and drivers.
For transportation providers, our platform brings all your rides together into a single bookings page for easy map-based automated ride assignment, vehicle tracking, for scheduled on on-demand ride fulfillment and reporting.
For riders, Mobile22 makes it easy for riders to book rides. We integrate a rider app and web app with call center functionality (so you can still accept phone calls) to provide the rider with a great experience.
Mobile22 Platform Overview
Here is a quick overview of what the Mobile22 platform has to offer. Our complete technology solution is designed to help you streamline your rides, dispatch, drivers, and reports so you can meet consumer demand and grow your business!
Call Center Portal
Easily book phone calls into a central ride system.
For riders that would rather call you to request a ride. Our intuitive call center feature allows your call takers to quickly input the rider’s information, add payment methods, and duplicate past rides. These rides whether scheduled or on-demand immediately appear in your bookings page.
Automated or manual ride assignment
Once your rider has booked on the app, web portal, or by phone, the automated dispatch feature simplifies the ride distribution process. You can also use the manual dispatch option, which allows your dispatchers to view your drivers on a live map and assign a ride to a specific driver. View, fulfill, and track rides without the hassle of switching between programs or screens.
Smartphone enabled for your IC or employee drivers to accept and fulfill rides
The Mobile22 driver app communicates with both the rider app and your dispatch center to assign and accept rides. When a rider books a trip on the app or web portal, automated dispatch assigns the ride to a driver, who can accept or reject it within seconds.
Drivers start and finish the ride directly on the app, trip information is recorded for graphical reports, which can be accessed in our driver management feature. They can also use the app to easily manage multi-leg trips and confirm payments from riders.
Driver Management & Operations Dashboard
Simplify the challenges associated with traditional scheduling with the Mobile22 driver management feature. Our system allows you to view and manage driver schedules in a graphical format, so it’s easy to see who’s available to provide rides and plan your driver coverage based on demand.
Robust dashboards and downloadable reports allow you to access your data quickly to get the information you need to manage and grow your business.
Rider Web Portal
Our user-friendly web portal provides individuals or business accounts the ability to easily book, manage and track their rides online through a laptop, desktop, tablet or mobile browser.
Mobile22 also offers your business accounts a Business Account Portal (BAP). Companies that use your services can access the web portal to book deliveries and request rides for their employees, clients, or guests and track all rides for billing or pay via credit card to eliminate Accounts Receivable.
Rider iOS App
Today’s riders want digital solutions, and Mobile22 has the customer-facing technology to satisfy their demands. With Mobile22, there’s no need to worry about developing your own app or hiring a team to create one for you.
We can configure our iOS rider app to fit your offerings, and your riders can customize their ride to fit their needs. They can book a ride right away or schedule one for later, select accommodations for their trip, and make quick, secure in-app payments.