April 5, 2021

4 Ways Taxicab Companies Provide Communities with Ethical Transportation Solutions

Katie DuBois

If you think back to what catching a ride looked like before ridesharing services became as widespread as they are today, taxicabs likely come to mind. Residents of major cities, people who did not drive, and those simply looking for the convenience of a quick lift into town often called their local taxi companies or hailed a cab right from the corner.  

To this day, drivers and their riders naturally offer each other a valuable exchange. Drivers give riders the confidence of knowing they can get anywhere they need to be at any time, and riders help keep the companies on which drivers thrive in business. There’s a reason riders have trusted taxi providers for so many years, and while technology has changed the way people get around, taxicab companies are still taking an ethical approach to keeping communities moving.  

1) Consistent Incomes for Taxi Drivers

With so many employment options in the transportation and ridesharing industries for drivers to choose from, weighing the pros and cons may present a challenge. However, drivers who opt to work for cab companies often benefit from stable wages.  

Taxi drivers often earn a higher wage than those who provide rideshare services.

Other ridesharing services usually pay on a ride-by-ride basis, which can lead major fluctuations in income, and some argue that overall pay is not desirable. Having a set schedule and salary regardless of rider tips gives drivers the opportunity to know what to expect so they can determine whether a certain taxi company is a good fit.

By offering fair pay for their drivers, taxi providers can help contribute to the financial well-being of their employees, their business, and their local economies.  

2) Measures to Keep Riders Safe

You can typically expect that if a driver is employed by or contracted through a legitimate business, they have undergone a background check. Many ridesharing services are relatively new, though, so decisions for these companies are often made at a corporate level, while most states have legislation in place regarding the operation of a taxicab company.  

Wisconsin, for example, delegates the establishment of regulations to individual cities. In Madison, taxicab companies must receive an operating license and vehicle permits, and drivers must apply for a permit through the police department. The law also restricts the number of consecutive hours a driver can operate their taxi.  

Especially since the start of the COVID-19 pandemic, cab companies often place an emphasis on cleanliness, hygiene, and rider safety, as well. Providers have developed their own methods for preventing the spread of COVID-19 and other illnesses, and implementations such as partitions between the rider and driver set many taxis apart from other types of transportation services.

Routine cleaning is one of the many steps taxi providers typically take to keep passengers safe.

3) Rider Accessibility

Taxis often provide residents with disabilities access to basic services such as healthcare, and with some offering delivery services now, patrons with limited mobility can enjoy the convenience of food and grocery delivery. In urban areas in particular, Consumer Reports states that taking a taxi is often more affordable than other forms of transportation.

The Americans with Disabilities Act (ADA) requires that taxicab providers maintain consistent pricing for all riders regardless of disability; aid in stowing wheelchairs, walkers, and other equipment; and allow riders to bring service dogs aboard the taxi. Some large cab companies even have WAVs (wheelchair accessible vehicles) available to riders. In Boston, for instance, WAVs are part of the city’s taxi fleet.  

Taxi providers that have WAVs in their fleet for people with disabilities.

While many riders appreciate the integration of debit and credit card payment options into taxi payment systems, these options do not suit every rider. Unlike many other types of ride hailing services, virtually all taxis still accept cash payments.

4) Community Impact

When it comes down to it, taxis have remained a staple in cities across the U.S. because they not only provide a valuable service, but they contribute to an overall sense of community. When you book a ride with your local cab company, you’re supporting a local business, not a CEO across the country.  

You may count on a driver to get you to the grocery store, but in turn, you’re helping them feed their family. Taxi providers and their drivers are your neighbors, friends, and pillars of your community. When you choose locally, the impact has the potential to contribute to a much larger vision that benefits everyone.  

Need a ride? Mobile22 makes it easy to book a cab with local taxi providers. Find out the areas we serve here, and use the Mobile22 iOS app or online web portal to book a ride. If you don’t see your city, check back soon! We’re growing fast!

Get the best fleet operations strategies
delivered straight to your inbox